RETURN POLICY

All items must have the original tags attached and must have been purchased within the last 30 days to qualify for a return or exchange or store credit. 

SHIPPING POLICY

We are not responsible for shipping delays once your order has left our warehouse and is in the hands of the courier.

We ship Monday through Friday( excluding weekends and Holidays) and order can take between 1-3 business days to ship. During the holiday season orders can take between 1-7 business days to process. Once your order ships you will receive the tracking via email. Please note that tracking can take upto 24 hours to update from when you receive it

Should a package be marked as delivered by the courier to the correct address as per the tracking information you receive, Side Door Boutique does not claim responsibility for the loss. Unfortunately we do not replace nor refund an order once it has been confirmed as delivered. We recommend reaching out to the courier in this matter.

In the event that your order is undeliverable or returned to sender due to inaccurate/incomplete shipping information please note that shipping is non refundable

PRIVACY POLICY

Effective Date: 9.1.24 

At Side Door Boutique, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, store, and share your data, including phone numbers and viewing history.

1. Information We Collect

1.1 Personal Information:
We collect personal information that you provide to us directly, such as your name, phone number, email address, and any other details you choose to share.

1.2 Viewing History:
We may track your interaction with our content, including viewing history and preferences, to enhance your experience and provide relevant recommendations.

2. How We Use Your Information

2.1 Service Improvement:
We use your personal information and viewing history to personalize your experience, improve our services, and provide you with content tailored to your interests.

2.2 Communication:
We may use your phone number and email address to send you updates, promotional materials, or other information related to our services. You may opt out of these communications at any time.

2.3 Analytics:
Your viewing history may be used for analytical purposes to understand trends, monitor performance, and optimize our offerings.

3. Data Storage and Security

3.1 Storage:
We store your personal information and viewing history securely using industry-standard measures to protect against unauthorized access, alteration, or disclosure.

3.2 Security Measures:
We implement appropriate security technologies and procedures to safeguard your data. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

4.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating our services, such as analytics and marketing platforms. These providers are contractually obligated to protect your data and use it only for the purposes specified.

4.2 Legal Requirements:
We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property, or those of our users or others.

4.3 Business Transfers:
In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

5.1 Access and Correction:
You have the right to access and update your personal information. If you need to make corrections or review the data we hold, please contact us using the information below.

5.2 Opt-Out:
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Side Door Boutique
shoppingsidedoor@gmail.com
817-480-0462

Thank you for trusting us with your personal information.

Mobile Terms of Service

Side Door Boutique

Last updated: Sept. 2, 2024

The Side Door Boutique mobile message service (the "Service") is operated by Side Door Boutique (“Side Door Boutique”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Side Door Boutique’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Side Door Boutique through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Side Door Boutique. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Side Door Boutique mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email shoppingsidedoor@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.